FAQ

Frequently Asked Questions

Users Frequently Asked Questions

Here is a list of the commonly asked questions by users and customers, they will guide you through to use the platform.

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  • What is Paycoinly?

    Paycoinly as a Semi-Decentralized platform which gives the community more options to rule, manage and control compared to other payment systems.
    Paycoinly is a payment system that makes it possible for anyone to receive, send and spend cryptocurrency or cash easily with just a Paycoinly account. We are reducing all the complexity into one dashboard and increasing global adoption rate of all cryptocurrencies using the peer to peer method.

  • How Does It Work?

    With an account on Paycoinly, you are assigned an account number. You can easily transfer funds to another paycoinly user with a given account number or an email address. Payment are sent instantly and the recipient can withdraw funds almost immediately.
    There are over 300 funding and withdrawal methods you can select from which approved Merchants already transact on.

  • Who Are Merchants?

    Paycoinly has been designed to work around Merchants, they are those who fund and complete withdrawals. They exist so that global adaptation can be easily achieved. The funding and withdrawal process are fully escrowed so your funds are fully safe.

  • How Much Does It Cost To Use The Platform?

    Paycoinly is free to use; free to send funds, free to receive, free to withdraw and also free currency conversions.

  • What Methods Are Used For Payment?

    There are over 300 payments methods comprising of Bank transfers, Cash in shops, Giftcards, Cryptocurrencies, Electronic Payments and many more. This has made it possible for users around the world to be able to use Paycoinly with lots of funding and withdrawal options.

  • Is Paycoinly Funds Volatile

    No! Funds on the Paycoinly platform has already been converted to Fiat from PACY (Paycoinly Coin). PACY coin are only resold to investors who want to buy the coin as Equity which is volatile. So the day to day funds on Paycoinly are fully backed by cash.

  • How To Get Started?

    Create an account to get started. Paycoinly has been intelligently built and structured to solve most financial problems in the World, we are glad and eager to see you try Paycoinly.com

  • Can I Integrate Paycoinly On My Website?

    Yes, there are more than 10 ready plugins you can quickly integrate on your shopping cart, we have developed the popular ones. You can also integrate Paycoinly using a custom integration via our API system. Please navigate HERE for API & PLugins

  • Is There Instant Access To Received Funds?

    When you accept payment with Paycoinly, funds received are available for withdrawal almost immediately. No waiting, no verification.

  • Are ChargeBacks Possible On Paycoinly?

    No!. Funds on Paycoinly are final they are irreversible. So funds added to the Paycoinly wallet can be spent at will and cannot be charged backed.

  • Is Paycoinly Better Than Accepting Bitcoin or Ethereum Or Other Cryptocurrencies?

    Paycoinly comprises of all Cryptocurrencies, so accepting Bitcoin alone is like you are limiting which cryptocurrency you would like to receive. On Paycoinly, users can load their wallet via over 100 cryptocurrencies making it possible for you to sell to a wider audience.

  • How & When Do I Get Paid After Withdrawal?

    Paycoinly uses the Merchant system for both Withdrawal and Funding. So you would just select from the list of Merchants who are sending funds to your Payment choice. The withdrawal process will be fully escrowed in other to increases trust in the whole process.

  • Is Paycoinly Funds Volatile

    No! Funds on the Paycoinly platform has already been converted to Fiat from PACY (Paycoinly Coin). PACY coin are only resold to investors who want to buy the coin as Equity which is volatile. So the day to day funds on Paycoinly are fully backed by cash.

  • Which Requirements Are Needed To Accept Payment From My Website?

    All you need is a registered account. Verified and non verified accounts can accept payments, but non verified accounts can only do this with lots of Limits. We do not accept websites selling the following; Guns, Drugs, Fraud and hacking services, e.t.c. Please read our terms and conditions for more info

Sellers Frequently Asked Questions

Here is a list of the commonly asked questions by sellers, they will guide you through to use the platform.

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Merchants Frequently Asked Questions

Here is a list of the commonly asked questions by Merchants, they will guide you through to use the platform.

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  • Who Are Merchants?

    Paycoinly has been designed to work around Merchants, they are those who fund and complete withdrawals. They exist so that global adoptation can be easily achieved. The funding and withdrawal process are fully escrowed so that funds are fully safe.

  • What Type Of Merchants Exists?

    There are 2 type of Merchants;
    (1) Individual Merchants: They are merchants without any corporate entity. They are verified as an individual and their limits are lower compared to the Corporate Merchants.

    (2) Company/Corporate Merchant: They are verified corporate entities with high transaction limit. Users will see the Company Verified seal when searching for Merchants. Also, they are more trusted because of the verification type.

  • How Do Merchants Make Money?

    Basically, merchants make money from exchange profits. There are lots of opportunity it provides. You can exchange via different currencies also with different payment methods to make profit. Example, you can set a 3% profit each time you want to fund or withdraw for a user. You could sell 1EUR for 1.03EUR. This means you would make 3% profit from every funding. You can set your price at will.

  • How Do I Get Users Who Would Require Funding & Withdrawals?

    Paycoinly already has it's userbase who are requesting for funding and withdrawals daily. You do not need to advertise again for funding on the platform. But to expand your Merchant business profits, you can encourage local users to fund and withdraw via your channel on Paycoinly.

  • Which Currency Can I sell?

    On Paycoinly all users must select one default currency but as a Merchant you can sell or buy on any currency. We use official exchange rates for conversion, making it possible to exchange on any currency in the world.

  • Can I Suggest A New Payment Method?

    We are opened to more suggestions on payment systems that can be used for funding or withdrawals. In other to add more payment methods, please create a new ticket from your Dashboard with the suggested payment method.

  • How Do I Become A Merchant?

    PRE-Registration is currently live at The Merchants Page. After registration, we shall send you a verification document from [email protected] We shall also update you from time to time on new offers and development progress.